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Health Record Review and Audit Program (Updated 2/11/2011)
The following materials are available to help providers implement quality documentation practices.

Alert 97 Health Record Review
Health Records Guidebook

Provider Reports and Publications
Primary Care Clinician (PCC) Plan Quarterly newsletter [Current] [Archived] informs providers about the latest policy updates and contains articles about medical and behavioral health integration issues. The newsletter includes stakeholder viewpoint columns from consumers, providers, trade associations, and public agencies as well as clinical information on best practices and current research from journals.
PCC Plan Health Education Materials Catalog provides PCCs with current health education materials for clinicians and PCC Plan Members.
Provider Adverse Incident Report Form
Provider Adverse Incident Report Form
Facilities use this form to notify MBHP of an incident.
Medical Management Monitoring Form(3M Form):
To promote preventative care and illness management among MBHP Members, each Community Support Program (CSP) is requested to complete the Medical Management Monitoring (3M) form with each Member receiving CSP services at the beginning of the case and at the time of discharge from CSP services. MBHP Members are asked to answer questions regarding their utilization of emergency room visits, PCC appointments, Pap Smears, and mammograms to promote their awareness of and compliance with preventative care. To measure for appropriate illness management, Members are also requested to answer questions about chronic illnesses such as asthma and diabetes with particular attention given to education about medication and treatment compliance. These completed Medical Management Monitoring forms can be faxed to the MBHP Assessment Unit at 617-790-4129 or called in to an assigned care manager at MBHP.

Communication between Behavioral Health Providers and Primary Care Clinicians "Two Way" Communication Form

The Primary Care Clinician (PCC) Plan and the Massachusetts Behavioral Health Partnership, along with Beacon Health Strategies, Fallon Community Health Plan, BMC HealthNet Plan, Network Health, and Neighborhood Health Plan, have collaborated to create a single form that can be used by all MassHealth providers to facilitate communication. Behavioral health providers and PCCs can use the form when communicating with one another about a MassHealth Member.

The primary purpose of this quality improvement initiative is to increase the frequency and the quality of the content of communication between behavioral health providers and primary care clinicians. Click here to download the "Two Way" Communication Form.