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Health Record Review and Audit Program (Updated 2/11/2011)
The following materials are available to help providers implement quality
Alert 97 Health Record Review
Health Records Guidebook
Provider Reports and Publications
FY2006 MBHP Report on Patterns of Medication Prescribing for Children in
the Massachusetts Child Welfare and Justice Systems
Primary Care Clinician (PCC) Plan Quarterly
[Archived] informs providers about the latest policy updates and
contains articles about medical and behavioral health integration issues. The
newsletter includes stakeholder viewpoint columns from consumers, providers,
trade associations, and public agencies as well as clinical information on best
practices and current research from journals.
PCC Plan Health Education Materials Catalog provides PCCs with current
health education materials for clinicians and PCC Plan Members.
Provider Adverse Incident Report Form
Provider Adverse Incident Report Form
Facilities use this form to notify MBHP
of an incident.
Medical Management Monitoring Form(3M Form):
To promote preventative care and illness management among MBHP Members, each
Community Support Program (CSP) is requested to complete the Medical Management
Monitoring (3M) form with each Member receiving CSP services at the beginning
of the case and at the time of discharge from CSP services. MBHP Members are
asked to answer questions regarding their utilization of emergency room visits,
PCC appointments, Pap Smears, and mammograms to promote their awareness of and
compliance with preventative care. To measure for appropriate illness
management, Members are also requested to answer questions about chronic
illnesses such as asthma and diabetes with particular attention given to
education about medication and treatment compliance. These completed Medical
Management Monitoring forms can be faxed to the MBHP Assessment Unit at
617-790-4129 or called in to an assigned care manager at MBHP.
Letter to Providers
Member Health Education Materials
MBHP is committed to providing quality health information designed to enhance
the health and well-being of our Members. We offer a wide range of patient
education materials and encourage you to offer these invaluable resources to
Click here for the online materials order form.
Communication between Behavioral Health Providers and Primary Care Clinicians "Two Way" Communication Form
The Primary Care Clinician (PCC) Plan and the Massachusetts Behavioral Health Partnership,
along with Beacon Health Strategies, Fallon Community Health Plan, BMC HealthNet Plan,
Network Health, and Neighborhood Health Plan, have collaborated to create a single form that
can be used by all MassHealth providers to facilitate communication. Behavioral health
providers and PCCs can use the form when communicating with one another about a MassHealth
The primary purpose of this quality improvement initiative is to increase the frequency and
the quality of the content of communication between behavioral health providers and primary
care clinicians. Click here
to download the "Two Way" Communication Form.
FY2008 Performance Incentive Report:
The FY2008 Performance Incentive Report contains information on the Performance Incentives for FY08. It includes descriptions of the issues that were addressed, the methods undertaken to address them, the results of the team's efforts, and suggested possible next steps.
Health Highlights Member Newsletter
Recovery Health and Wellness Bulletin
Consumer Information Guide [English]
Member Appeals Fact Sheet [English][Spanish]
"How Can MBHP Help Me?" Brochure
"What is Cultural Competency?" Fact Sheet
How's Your Child's Mental Health? Your Primary Care Clinician Wants To Know! [English] [Spanish]