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FOR PRIMARY CARE CLINICIANS
NEW AND NOTABLE
PCC REPORTS
MEMBER OUTREACH
CONFERENCES & TRAINING PROGRAMS
SUPPORT MATERIALS
RESOURCES
BH CONNECTION


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For Primary Care Clinicians

The Massachusetts Behavioral Health Partnership (MBHP) manages behavioral health services for the Primary Care Clinician (PCC) Plan. In addition, MBHP administers the PCC Plan Management Support Services (PCC Plan MSS) program, a quality-improvement program that helps PCCs improve their ability to manage the care of PCC Plan Members.

MBHP is pleased to announce the expansion of integrated physical and behavioral health services. MBHP provides additional resources and services to assist with the integration of care for our Members who have medical, mental health and substance use disorders, and complex co-morbid needs. MBHP works collaboratively with PCCs to provide new clinical tools and technologies that will improve coordination of care for Members and ensure care integration among providers. Highlights include:

  • Member Engagement Center
  • Member Health Needs Assessment (HNA)
  • Nurse Advice Line
  • Integrated Care Management Program (ICMP)
  • Enhanced Network Management and Quality Improvement Activities with PCCs
For more information, click here.

This section includes:
  • What's New and Notable
  • Information about reports for PCCs (left sidebar link: PCC Reports)
  • Information about Member outreach (left sidebar link: Member Outreach);
  • Information about topics, agendas, and dates of upcoming conferences and forums (left sidebar link: Conferences and Training Programs);
  • Links to important PCC Plan materials, such as the PCC Plan Health Education Materials Catalog and order form and the PCC Plan Quarterly Newsletter (left sidebar link: Support Materials);
  • Other MassHealth resources and materials (left sidebar link: Resources); and
  • A link to MBHP's list of behavioral health providers by location, licensure level, specialty, gender, and languages spoken (left sidebar link: BH Connection).

Children's Behavioral Health Initiative (CBHI) Information
Please click here to access this section, which contains, among other things, information regarding the Child and Adolescent Needs and Strengths (CANS) tool, Community Service Agencies (CSA), the Application for Network Affiliation (ANA) regarding network expansion, Performance Specifications for the CBHI services, and much more.



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 Member Customer Service:
1-800-841-2900
 For members to call about their PCC Plan enrollment, member services, and transportation

 MassHealth Provider Enrollment and Credentialing:
1-800-841-2900
 For questions about PCC Plan provider applications and enrollment issues

 Massachusetts Behavioral Health Partnership:
1-800-495-0086 (press 1 for the English menu or 2 for the Spanish menu, then 3 to skip prompts)
 For behavioral health (mental health and substance abuse) treatment services for PCC Plan members

 MassHealth Provider Services Department:
1-800-841-2900
 For questions about billing and claims payment

 Primary Care Clinician (PCC) Plan Hotline:
1-800-495-0086 (press 1 for the English menu or 2 for the Spanish menu, then 3 then 4 to skip prompts)
 For PCC and office staff information and assistance, plan information, member outreach assistance, and health education materials

 

 



MBHP - Massachusetts Behavioral Health Partnership
1000 Washington Street, Suite 310, 3rd Floor, Boston, MA 02118-5002   1-800-495-0086
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This page was last updated: 9/18/2013