For Providers

• File an electronic claim via the ValueOptions Electronic Transport System (ETS).
  
• Download the most current provider manual and alerts.
  
• Register for an upcoming provider conference and read highlights from past conferences and trainings.
  
• Review the latest information on the Health Insurance Portability and Accountability Act (HIPAA).
  
• Take an online provider quality survey.
  

We look forward to using our web site as a vehicle to further communicate and meet the needs of our providers.

Important Information

May 13, 2008: Payments will be delayed by one day due to a technical error in our payment processing system. We anticipate that the problem will be solved within 24 hours. While the bulk of the problem has been identified and in the process of being corrected, there may have been over-payments to some vendors in prior weeks. If that is the case, we will be contacting those vendors to make arrangements to recoup the overpaid money.

We apologize for the inconvenience this payment malfunction may cause you. If you have any questions, please contact our Community Relations Department at 1-800-495-0086 (press #1 for English or #2 for Spanish, then press #3 and then #1 to skip prompts), Monday through Thursday, 8 a.m. to 5:00 p.m., and on Fridays from 9:30 a.m. to 5 p.m.