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Outcomes Management


The Clinical Outcomes Management Protocol was developed in response to the growing need for increased accountability and quality in the behavioral health field. In this initiative, network providers will practice outcomes measurement and management. Outcomes management refers to the use of this data to inform and improve clinical care and programming.

This initiative was developed with the support of the Executive Office of Health and Human Services (EOHHS), the Department of Mental Health, and the MassHealth Behavioral Health Programs Unit, as well as with extensive input from provider associations, professional associations, and consumer advocates.

For questions or for more information, contact MBHPOutcomes@valueoptions.com.

To learn more about this initiative, please visit the links below:

Clinical Outcomes Management Protocol: Detailed information regarding participation in this initiative

Assessment Instrument Fact Sheets: Descriptions of various assessment instruments to help network providers choose the most beneficial tool for their organization.

Phase 1 Form: Assessment Instrument Selection: This form verifies the assessment instrument the provider has selected to comply with the outcomes initiative. This form can also be submitted to notify MBHP of a change in participation status or change of selected instrument.

Frequently Asked Questions: Additional information on the specifics of the outcomes initiative

Archived Alerts







Link SymbolMBHP is going Green!
 Effective April 8, 2010, notices of new routine authorizations, and the letters themselves, will be available at the MBHP/ValueOptions online provider portal ProviderConnect. Letters related to adverse actions or denials will continue to be sent through the mail. To hear a previously presented training on the authorization letter Go Green program click here.

Link SymbolChildren's Behavioral Health Initiative (CBHI)
 Please click here for information, including performance specifications, for the new Children's Behavioral Health Initiative (CBHI) services.

Link SymbolFile Electronic Claims
 Learn more about the advantages of submitting electronic claims.

Link SymbolRights for Your Clients
 Information on rights, appeals and grievances for your clients.

Link SymbolContact MBHP
 We're here to answer your questions and address your concerns.

 

 

 

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This page was last updated: 4/24/2009